Maintenance & Support
Maximising Uptime & Reliability
Industrial Maintenance & Support
Keep your operations running smoothly with KDR Automation’s proactive maintenance and rapid response services. We minimise downtime and maximise equipment lifespan through data-driven care and expert technical support.
Preventive & Predictive Maintenance
Optimising equipment health and performance to prevent unexpected failures:
- Routine system health checks & diagnostics
- Predictive maintenance using real-time data
- PLC, SCADA & robotics system updates
- Thermal imaging & vibration analysis
Emergency Breakdown Support
Fast response times to get your production back up and running:
- 24/7 remote and on-site troubleshooting
- Fault diagnostics & rapid component replacement
- Software debugging & system recovery
- Root cause analysis & long-term fixes
Our Maintenance & Support Services
Preventive Maintenance
Scheduled servicing to avoid unexpected failures
Emergency Support
24/7 rapid response to minimise downtime
Remote Monitoring
Real-time system health tracking & alerts
Life Cycle Upgrades
Upgrading your existing equipment
Disaster Recovery Planning
Recovery procedures for your critcial equipment
Spare Parts Management
Critical component stock planning & supply
Need reliable maintenance and support?
Schedule a ServiceFrequently Asked Questions
Frequently Asked Questions
How often should industrial automation systems be serviced?
Routine maintenance schedules vary, but we recommend quarterly checks for critical systems and real-time monitoring for predictive insights.
Do you provide remote support for automation systems?
Yes, we offer remote diagnostics and troubleshooting to resolve issues quickly without on-site visits where possible.
Can you maintain third-party automation systems?
Yes, we support a wide range of PLC, SCADA, and robotics platforms, including Siemens, Mitsubishi, Omron, and more.
What happens if a critical component fails?
We provide rapid fault diagnostics, on-site repairs, and spare parts sourcing to minimise downtime and restore operations.
How often should industrial automation systems be serviced?
Critical systems benefit from quarterly preventative checks combined with real-time monitoring, typically reducing unplanned downtime by 40-60%.
Can you maintain third-party automation systems?
Yes, we service all major PLC/SCADA platforms including Siemens, Mitsubishi and Omron, with OEM-compliant maintenance procedures.
How do you minimise disruptions on high-speed production lines?
Our high-speed line solutions include: Automated failure detection with <30s alerts, maintenance scheduling during planned breaks, and real-time OEE monitoring to pre-empt bottlenecks.
What's your guaranteed response time for critical failures?
We prioritise rapid response for all critical issues. For facilities requiring guaranteed service levels, we can implement formal SLAs with priority response terms tailored to your operational needs and risk assessments.